Shipping policy

Shipping of Your Package
All products are shipped directly from Herbalife SPA warehouses with express courier.
Shipping is INSURED and FREE for orders over 1.500R.

This ensures that the products are intact, well preserved at controlled temperatures, and have a long expiration date.

Confirmation SMS at the start of shipment and in the morning of the delivery day of the package.
Fast delivery within 2/4 days throughout South Africa.

Up to 3 delivery attempts before the package is placed in storage.

All of this ensures HLNutrition.co.za customers:
1. 100% security of receiving the products after payment
2. Fresh and properly preserved products, with a minimum expiration of 12/24 months
3. Products enjoy the 30-day satisfaction or money-back guarantee
4. Only 100% guaranteed ORIGINAL products from Herbalife
5. No surprises such as expired or nearing expiration products, counterfeit products, erased expiration dates, erased barcodes, labels from foreign countries not sellable in South Africa, or poorly stored products.

Cash on Delivery
We advise caution with websites offering cash on delivery shipping because Herbalife does not offer cash on delivery, so the products would be shipped from an external warehouse, perhaps from a member's home, without the necessary preservation of products at controlled temperatures and with possible close expiration dates.

Additionally, with this shipping method, you DO NOT RECEIVE the official Herbalife 30-day "satisfaction or money-back" guarantee.

Information on Purchasing Herbalife Products
Herbalife has PROHIBITED the sale of Herbalife products on all third-party marketplaces (Amazon, Ebay, etc.) since 28/10/2019 throughout the EMEA region (Europe, Middle East, and Africa).

The products sold on the HLFshopOnline.com website are all ORIGINAL and SHIPPED directly from the Herbalife warehouse, with controlled temperature preservation and a 24/48-month expiration. ONLY this guarantees the authenticity of the products and safety for the customer, as well as the official Herbalife 30-day satisfaction or money-back GUARANTEE.

How to Recognize a Herbalife Sales Representative on the Web?
Herbalife sales representatives, on their public sales websites, must compulsorily display these data:

FIRST AND LAST NAME
ADDRESS OF ESTABLISHMENT
VAT NUMBER
EMAIL AND TELEPHONE CONTACTS

If you find websites, including Amazon or Ebay, selling Herbalife products but do not have this data clearly displayed on the homepage, they are most likely not Herbalife sales representatives and may be selling non-original Herbalife products, or original products but with erased expiration dates, stored at unsuitable temperatures, or somehow altered.